Skills & Competencies for Quality Generalist Manager

Quality Generalist Manager job profile

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JOB SUMMARY for Quality Generalist Manager

Develops and administers policies and procedures for evaluating and improving the quality of products, materials, components and/or manufacturing processes.

JOB RESPONSIBILITIES for Quality Generalist Manager

Makes recommendations to ensure production runs meet established quality standards and predicted yields. Ensures employees follow established procedures and complete quality assurance work within time and budgetary constraints. May be responsible for ensuring products meet international quality standards such as ISO 9001. Works across a variety of quality assurance disciplines.

Quality Generalist Manager SALARY RANGE

BASE 50%
$117,932
TOTAL 50%
$124,164
Job Level
M02
Job Code
EN04100117
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Quality Generalist Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Generalist Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Generalist Manager

1 Industry Competency – Manufacturing Processes
Proficiency Level -3
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Identifies and lists the essential equipment and tools needed to perform manufacturing activities.
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Level 2 Behaviors
(Light Experience)
Supports processes to ensure alignment with good manufacturing practice (GMP) systems.
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Level 3 Behaviors
(Moderate Experience)
Recognizes manufacturing bottlenecks and recommends solutions to limit disruption.
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Level 4 Behaviors
(Extensive Experience)
Trains manufacturing teams in operating various machines and following related manufacturing processes.
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Level 5 Behaviors
(Mastery)
Monitors products and processes throughout manufacturing operations to support daily production.
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3 Quality Generalist Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Generalist Manager
Proficiency Level - 4
5 Competency for - Quality Generalist Manager
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for Quality Generalist Manager

1 Job Family Competencies – ISO Standards
Proficiency Level -2
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Lists the basic protocols and applicable regulations in ISO.
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Level 2 Behaviors
(Light Experience)
Supports conformance to ISO standards by following procedures and work instructions.
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Level 3 Behaviors
(Moderate Experience)
Works with the management in preparing schedules for new quality practices to achieve ISO accreditation.
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Level 4 Behaviors
(Extensive Experience)
Trains employees with internal and external ISO auditing to enhance understanding of ISO standards.
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Level 5 Behaviors
(Mastery)
Monitors audit and compliance programs with ISO standards to drive system improvement.
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2 Job Family Competencies – Lean Manufacturing
Proficiency Level -3
Skill definition-Executing Lean project management techniques and tools by utilizing a manufacturing production system to eliminate waste and maximize productivity.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and impacts of Lean manufacturing tools.
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Level 2 Behaviors
(Light Experience)
Supports Lean initiatives in manufacturing areas to improve quality and reduce waste with measurable outcomes.
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Level 3 Behaviors
(Moderate Experience)
Utilizes Lean manufacturing concepts to ensure the delivery of cost and productivity targets.
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Level 4 Behaviors
(Extensive Experience)
Provides education and training to the operations teams to drive Lean transformation.
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Level 5 Behaviors
(Mastery)
Stays abreast of Lean manufacturing principles to integrate innovative solutions and optimize manufacturing flow.
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3 Quality Generalist Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Generalist Manager
Proficiency Level - 4
5 Competency for - Quality Generalist Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Quality Generalist Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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3 Quality Generalist Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Generalist Manager
Proficiency Level - 4
5 Competency for - Quality Generalist Manager
Proficiency Level - 5

Summary of Quality Generalist Manager skills and competencies

There are 1 hard skills for Quality Generalist Manager, Manufacturing Processes.
8 general skills for Quality Generalist Manager, ISO Standards, Lean Manufacturing, Performance Metrics, etc.
12 soft skills for Quality Generalist Manager, Business Process Improvement, Budgeting, Quality Management, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Generalist Manager, he or she needs to be skilled in Business Process Improvement, be proficient in Budgeting, and be skilled in Quality Management.

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